Sales Policy

Effective Date: February 23, 2025

At RiseTopix, we are dedicated to providing a seamless and secure shopping experience for our customers. This Sales Policy outlines the terms and conditions related to purchasing our luxury watches. By placing an order on https://risetopix.xyz/, you agree to comply with this policy.

1. Ordering Process

  • Customers can browse and purchase watches directly on our website.
  • After placing an order, you will receive a confirmation email with order details.
  • Orders are processed within 1-3 business days, excluding weekends and holidays.
  • If an item is out of stock, we will notify you promptly and offer an alternative or a full refund.

2. Pricing & Payments

  • All prices are listed in USD and include applicable taxes where required.
  • We accept major credit/debit cards, PayPal, and other secure payment methods.
  • Payments are processed securely, and we do not store your payment information.
  • We reserve the right to modify prices, promotions, or discounts at any time without prior notice.

3. Shipping & Delivery

  • We offer worldwide shipping with trusted carriers.
  • Estimated delivery times:
    • Domestic (USA): 3-7 business days.
    • International: 7-15 business days (may vary based on location and customs).
  • Customers will receive a tracking number once their order has shipped.
  • Shipping fees vary based on location and will be calculated at checkout.

4. Order Cancellation & Modifications

  • Customers can request an order cancellation or modification within 24 hours of purchase.
  • Once an order is processed or shipped, it cannot be canceled.
  • If you need to change your shipping address, please contact us immediately at info@risetopix.xyz.

5. Warranty & Authenticity

  • All RiseTopix watches come with a 12-month limited warranty, covering manufacturing defects.
  • Our watches are 100% authentic and crafted with premium materials.
  • The warranty does not cover accidental damage, water damage, or unauthorized repairs.

6. Return & Refund Policy

  • If you are not satisfied with your purchase, you may return it within 30 days of delivery.
  • Items must be unused, unworn, and in original packaging.
  • Refunds will be issued to the original payment method within 7-10 business days.
  • Please refer to our Refund and Return Policy for detailed instructions.

7. Fraud Prevention

  • To prevent fraud, we may request additional verification for high-value orders.
  • If we detect suspicious activity, we reserve the right to cancel orders and issue a refund.

8. Limitation of Liability

  • RiseTopix is not responsible for shipping delays due to external factors such as weather, customs, or courier issues.
  • We are not liable for lost or stolen packages after they have been marked as “delivered” by the courier.

9. Contact Us

For any sales-related inquiries, please contact us:

📍 Address: 3176 Worthington Drive, Allen, Texas
📞 Phone: +1 (972) 583-9896
📧 Email: info@risetopix.xyz
🌍 Website: https://risetopix.xyz/